The Future of Hospitality Management: Where Specialized Software and Hotel Operations Meet
The 16th INTERNATIONAL CONFERENCE INFORMATION TECHNOLOGIES AND MANAGEMENT 2018, ISMA University, Riga, Latvia, ISSN: 1691-2489
This survey is aimed at presenting and analyzing the role of specialized software in the activity of hotels and its role in the implementation of efficient hotel operations. The factors influencing the choice of software, the tasks it is expected to perform, and the principles according to which it is developed will be discussed in this paper. Furthermore, the software products offered on the Bulgarian market and their market share by type will be identified and presented.
management, software, automation of the activities
Социални, стопански и правни науки
Social sciences, economic sciences and law